Clean, fresh tasting water on the countertop! The Cuisinart CleanWater Countertop Filtration System beats bottled water because it reduces contaminants that can alter taste and purity. Featuring a 2 gallon water capacity, it quickly dispense hot, chilled or room-temperature water that is always clean and refreshing.
Cuisinart WCH-950 CleanWater 2-Gallon Countertop Water-Filtration System
Price: $95.00
Features
- Countertop water-filtration system with 2 spigots and 2-gallon capacity
- Dispenses filtered hot water, cold water, and room-temperature water
- Included filter reduces contaminants and lasts for about 80 gallons
- Removable water tank. blue and red LED "water-ready" indicator lights
- Measures 10 by 10 by 14-1/2 inches. 3-year limited warranty
User Reviews
I had this machine for a couple of years, and finally tossed it a few days ago.
The electronic part that tells you when to change the filter stopped working after the first filter change. It's a tiny part, and looks like it could just be popped out and another one popped in. I called Cuisinart to request a replacement of that little electronic device, and was told by the very rude "customer service" person that they don't fix anything and that I should just return the machine to where I bought it. That's Cuisinart's customer service. It was too late to return the machine, so I was out of luck regarding the filter timer.
A month or two later, the unit stopped heating/cooling water. Okay. I figured it was using a whole lot of electricity anyway keeping water hot and cold continually, and that I could just as easily heat and cool water the old-fashioned way. So it bothered me that it stopped working so early on, but I could live with it.
The thing that finally motivated me to get rid of the machine was that about half the filters didn't work. I might be being generous in saying that; probably two out of three filters didn't work properly. I followed directions to the letter. I agitated the filters as required, and I weighted down the filters with various items so that it would be submerged for the required 15 minutes. I left them submerged for a few extra minutes just to make sure. I think I paid about $20 for each filter (which, by the way, only last for three or four months each). The water would not filter through about half of the filters. Some of them would allow the water to drip -- very slowly -- into the reservoir to the point where the water meets the reservoir, so in the two-gallon machine there would only be about 3-1/2 cups of water available, and it would take literally all day for another 3-1/2 cups to filter through.
Once in a while, a filter would work the way it was supposed to. That was nice. Didn't happen very often, though, and not worth all the defective $20 filters I had to either live with or throw away.
Lastly, I never timed it, but the water flow was very slow.
So a few days ago I cut my losses and left the machine -- brand new faulty filter and all -- out by the garbage. I feel better already!
On the upside, the water was good, when you could get it. -- Finally tossed it out.
I purchased mine on clearance at Sears two days before christmas. I was of course excited at the looks and the possibility of the convienience of drinking good healthy water from a good, trustworthy company. Myself, I am 46 years old and have always believed in Cuisinart because of what my grandma and mom have always said about Cuisinart, and they are VERY avid cookers in the kitchen. I came home and read the reveiws about rust being in the hot water and not knowing how long they've been drinking rust, and the 2 gallons of water all over the other persons counter and 90% of the people returning theirs. Too bad, it looks like Cuisinart has just lowered thier standards like most companies and just turned to ripping good people off. Im not going to go thru all of this and I'm just returning it before I go thru the set up. Too bad about Cuisinart, its a huge let down that there are so few "good" companies left that aren't just out to rip people off! I hate to be so negative but it seems as though scammers are taking over the world. Ever try to sell something on Craigslist? Scammers come out of the woodwork! As far as big companies we have trusted thru the years...The good ones are so far and in between, looks like we've lost another trustworthy company to the big money making sham's. -- Cuisinart is Now Garbage-Art!!
Pros:
Looks nice
Cons:
Loud
Very slow steam of water
Only can give out about 16-24 ounces of room/cold water (combined) throughout a day.
If you are a one person household and want to drink only 1 glass of room (which is quite warm), 1 glass of cold and 1 glass of hot water per day, (while you listen to the motor constantly running).... then this is for you.
If you want to drink more than 1 glass of cold water a day find another option. -- TERRIBLE Product
The chilled water takes about an hour to get to temperature. Uses thermo-electric cooling to get to cold temperature. There is a little storage tank in the unit and when you get a glass of water, the fan comes on to cool the new water; which takes another hour. The fan is loud for an office or small room. It turns off when at temperature. Great if you want a glass or two of cold water every hour. This isn't so bad. The cold water tank is just a plastic bottle inside the unit so the unit chills often if the office is warm. The hot water is the problem. The boiler inside the unit is always on and there is nothing between it and the tank above it. Thus, the water in the tank will get to 20 degrees above room temperature or warmer. Not a good design. Plus, the heater is always on for that sporatic glass of hot water which isn't hot enough for tea anyways. The newer model has the economy feature which turns off the boiler with a switch. I put a DPDT 120V switch on the back and put it in line with the white and black wires connected to the boiler. I turn off the boiler when I don't need hot water (99% of the time). Saves a bunch on electricity and keeps the temperature down in the holding tank.
I only paid $35 for this thing at Bed, Baths, and Beyond as it was their floor model. Would never pay $120 or more as it is not well made. For that price you can get a Keurig for hot water instantly and a Brita pitcher in the fridge for cool water? The cold water feature of this product is only good for two glasses at a time as that is the size of the tank inside.
Not sure of the goal of this product, filters are not cheap, only stores 2 gallons or water, and the temperatures come at a cost. Might be nice as a tea dispenser; hot or cold. -- Hmmm, don't pay the money.
ok so we have this water filter system for about 2 years and i have called about this same FILTER ISSUES 3 times ... every time i get from the customer service "never heard about these complaints" and in so many words ... it isn't the filter, your doing something wrong ... so THIS TIME (#3) i talked to a guy who was REALLY argumentative, so i asked for his supervisor ... i told him (the supervisor) about the issues he said the same thing (not us, you) .... i said i was on amazon reading the reviews about the SAME FILTER issus, the same one no one has complained about, he told me that the company doesn't read the reviews because the reviews is written by people that tend to complain about something wrong and it usually not the equipment but the people writing the reviews have done something wrong .... he also said, in so many words, they sell some many of the filtration systems that the company doesn't care what people write. we have a kitchen full of Cuisinart stuff, sad that this company has become such a corp. that they don't seem to care what their customers think ... now is the time to stop buying bad product from a badly run company, look for another system! -- EXTREMELY bad customer service
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